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A strong anchor page is essential for any website in the hospitality industry. In this page, we will discuss the safety guidelines, including the use of masks, visors, and other protective gear, ensuring both staff and customer safety in the dynamic world of hospitality. With the ongoing pandemic and the need for increased safety measures, it is important for hospitality businesses to implement effective strategies to minimize the risk of transmission. By following these guidelines, businesses can create a safe environment for their staff and customers, while maintaining the highest standards of service.

Importance of Face Coverings

Face coverings are a crucial element in preventing the spread of viruses, including COVID-19, in hospitality settings. They act as a barrier between individuals and help reduce the transmission of respiratory droplets. All staff members, including front-of-house and back-of-house employees, should wear face coverings at all times while in contact with others.

The Role of Visors

In addition to face coverings, visors provide an extra layer of protection. They shield the entire face, including the eyes, from respiratory droplets. Visors are particularly important for staff members who interact frequently with customers, such as waitstaff and concierge personnel. By wearing visors, these employees can enhance their safety and minimize the risk of exposure.

Other Protective Gear

Alongside face coverings and visors, there are other types of protective gear that can further ensure safety in the hospitality industry. Gloves are essential for staff members who handle food or come into direct contact with customers. Gloves should be changed regularly and disposed of properly to maintain hygiene standards. Additionally, hand sanitizers should be made readily available throughout the establishment for both staff and customers to use.

Implementing Safety Protocols

It is not enough to provide staff with the necessary protective gear; businesses in the hospitality industry must also establish comprehensive safety protocols. This includes regular sanitization of high-touch surfaces, such as tables, doorknobs, and payment terminals. Staff members should be trained on proper hand hygiene and encouraged to wash their hands frequently for at least 20 seconds.

Training and Education

The successful implementation of safety protocols relies on proper training and education of staff members. Employers should provide comprehensive training on the proper use of face coverings, visors, and other protective gear. Staff members should also be educated on the importance of complying with safety guidelines and protocols to ensure the well-being of both themselves and customers. Continuous education through regular updates and refresher courses is crucial to adapt to any new safety standards or guidelines.

Customer Communication

Communicating safety measures to customers is equally important in the hospitality industry. Businesses should clearly display signage throughout the premises reminding customers of the mandatory use of face coverings. It is also essential to communicate any specific safety protocols or guidelines that customers need to follow, such as maintaining physical distancing or using hand sanitizers upon entering the premises. Regular updates should be provided via the business’s website or social media channels to keep customers informed.


Ensuring the safety of staff and customers in the hospitality industry requires the implementation of robust safety protocols and the proper use of face coverings, visors, and other protective gear. By following these guidelines and adopting a proactive approach to safety, hospitality businesses can build trust and confidence among their customers. It is important to continually adapt and update safety measures in response to evolving guidelines to stay at the forefront of safety in the dynamic world of hospitality.